Electric Status

All Systems Operational

Electric Services Operational

Device Management Operational

Service Desk Correspondence Operational

Onboarding and Offboarding Operational

Reporting Operational

Managed Applications Operational

Third-Party Applications Operational

Slack Apps/Integrations Operational

Slack Apps/Integrations/APIs Operational

Slack Posts/Files Operational

Slack Messaging Operational

Slack Login/SSO Operational

Jira Service Management Automation for Jira Operational

Google Apps Gmail Operational

Google Apps Drive Operational

AWS lambda-us-east-2 Operational

AWS lambda-us-east-1 Operational

AWS lambda-us-west-1 Operational

AWS lambda-us-west-2 Operational

AWS rds-us-east-2 Operational

AWS rds-us-east-1 Operational

AWS rds-us-west-1 Operational

AWS rds-us-west-2 Operational

AWS sqs-us-east-1 Operational

AWS sqs-us-east-2 Operational

AWS sqs-us-west-1 Operational

AWS sqs-us-west-2 Operational

AWS sns-us-east-2 Operational

AWS sns-us-east-1 Operational

AWS sns-us-west-1 Operational

AWS sns-us-west-2 Operational

Electric IT Hub Operational

Hardware Procurement Operational

AI-Powered Support Operational

Device Management Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 10, 2023

No incidents reported today.

Dec 9, 2023

No incidents reported.

Dec 8, 2023

No incidents reported.

Dec 7, 2023

No incidents reported.

Dec 6, 2023

No incidents reported.

Dec 5, 2023

No incidents reported.

Dec 4, 2023

No incidents reported.

Dec 3, 2023

No incidents reported.

Dec 2, 2023

No incidents reported.

Dec 1, 2023

No incidents reported.

Nov 30, 2023

No incidents reported.

Nov 29, 2023

No incidents reported.

Nov 28, 2023

Ticketing Delays: Third Party Incident

Resolved - This incident has been resolved.
Nov 28, 18:15 EST

Identified - Electric is aware of an event reported by one of our third-party vendors affecting communication through our ticketing system. This may prevent customers from sending or receiving messages through messaging apps, email, or the Electric platform.

Our team will continue to take action from our side and will proactively monitor the status with our vendor. Please expect further updates within the next hour.
Nov 28, 14:31 EST

Ticketing Delays: Third Party Incident

Resolved - This incident has been resolved.
Nov 28, 10:44 EST

Investigating - Electric is aware of an event occurring with one of our third-party vendors affecting communication through our ticketing system. This may prevent customers from sending or receiving messages through messaging apps, email, or the Electric platform.

Our team will continue to take action from our side and will proactively monitor the status with our vendor. Please expect further updates within the next hour.
Nov 27, 16:38 EST

Nov 27, 2023

Nov 26, 2023

No incidents reported.