Electric Status

All Systems Operational

Electric Services Operational

Device Management Operational

Service Desk Chat Operational

Onboarding and Offboarding Operational

Reporting Operational

Managed Applications Operational

Third-Party Applications Operational

Slack Apps/Integrations Operational

Slack Apps/Integrations/APIs Operational

Slack Posts/Files Operational

Slack Messaging Operational

Slack Login/SSO Operational

Google Apps Gmail Operational

Google Apps Drive Operational

AWS lambda-us-east-2 Operational

AWS lambda-us-east-1 Operational

AWS lambda-us-west-1 Operational

AWS lambda-us-west-2 Operational

AWS rds-us-east-2 Operational

AWS rds-us-east-1 Operational

AWS rds-us-west-1 Operational

AWS rds-us-west-2 Operational

AWS sqs-us-east-1 Operational

AWS sqs-us-east-2 Operational

AWS sqs-us-west-1 Operational

AWS sqs-us-west-2 Operational

AWS sns-us-east-2 Operational

AWS sns-us-east-1 Operational

AWS sns-us-west-1 Operational

AWS sns-us-west-2 Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Electric | Observance of Independence Day Jul 4, 09:00-21:00 EDT

Please note that our company offices will be closed on Monday, 7/4/22, in observance of Independence Day. During this period, we may take longer than usual to reply to your messages. If you have an inquiry, feel free to check out our Help Center while we work through our support tickets.

Our standard operating hours will resume on Tuesday, 7/5/22 and we will take care of any outstanding issues then.
Posted on Jun 30, 10:25 EDT

Past Incidents

Jul 2, 2022

No incidents reported today.

Jul 1, 2022

Electric | Employee Mental Wellness Day

Completed - The scheduled maintenance has been completed.
Jul 1, 21:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 09:00 EDT

Scheduled - Please note that our company offices will be closed 7/1/22, for an employee Mental Wellness Day. During this period, we may take longer than usual to reply to your messages. If you have an inquiry, feel free to check out our Help Center while we work through our support tickets.

Our standard operating hours will resume on Tuesday, 7/5/22 and we will take care of any outstanding issues then.
Jun 30, 10:24 EDT

Jun 30, 2022

No incidents reported.

Jun 29, 2022

No incidents reported.

Jun 28, 2022

No incidents reported.

Jun 27, 2022

No incidents reported.

Jun 26, 2022

No incidents reported.

Jun 25, 2022

No incidents reported.

Jun 24, 2022

No incidents reported.

Jun 23, 2022

Microsoft 365 Email Sync Issues

Resolved - Microsoft has updated that the issue has been resolved
Jun 23, 13:32 EDT

Monitoring - Microsoft has stated that they have deployed their fix to approximately 96% of the affected infrastructure and are continuing to monitor the deployment's progress to ensure that it completes and impact is resolved as expected.

For the most up to date status, please visit: https://portal.office.com/servicestatus
Jun 23, 10:01 EDT

Identified - The issue has been identified and a fix is being implemented.
Jun 22, 17:01 EDT

Investigating - Microsoft is currently reporting with the sync from external email servers to their email clients (Outlook Mobile or Outlook for Mac).
This includes mail coming from Google, Yahoo, and iCloud that is being viewed and managed through Outlook
For more information and the most up to date status report of the issue you may visit the Microsoft Office status page here for detailed updates: https://portal.office.com/servicestatus
Jun 22, 16:43 EDT

Jun 22, 2022

Jun 21, 2022

Degraded Performance | Zoom

Resolved - Zoom has reported that this incident has been resolved.
Jun 21, 12:23 EDT

Monitoring - Zoom has implemented a solution for the issue causing a subset of users to be unable to access to Zoom Web Portal. This will continue to be monitored and updates will be provided as they are made available.

You may reference the Zoom status page here: https://status.zoom.us/
Jun 21, 11:36 EDT

Identified - Zoom has reported issues with Zoom Web Portal. Customers may experience difficulty connecting to/starting meetings or accessing the admin portal/website. We are actively monitoring Zoom's status page and will provide updates as we learn more.

You may reference the Zoom status page here: https://status.zoom.us/
Jun 21, 10:44 EDT

Jun 20, 2022

Electric | Observance of Juneteenth

Completed - The scheduled maintenance has been completed.
Jun 20, 21:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 09:00 EDT

Scheduled - Please note that our company offices will be closed on Monday, 6/20, in observance of Juneteenth. During this period, we may take longer than usual to reply to your messages. If you have an inquiry, feel free to check out our Help Center while we work through our support tickets.

Our standard operating hours will resume on Tuesday, 6/21, and we will take care of any outstanding issues then.
Jun 16, 14:43 EDT

Jun 19, 2022

No incidents reported.

Jun 18, 2022

No incidents reported.