All Systems Operational
Electric Services Operational
Device Management Operational
Service Desk Correspondence ? Operational
Onboarding and Offboarding Operational
Reporting ? Operational
Managed Applications ? Operational
Third-Party Applications Operational
Login/SSO Operational
Slack Apps/Integrations Operational
Slack Apps/Integrations/APIs Operational
Slack Posts/Files Operational
Slack Messaging Operational
Slack Login/SSO Operational
Google Apps Gmail Operational
Google Apps Drive Operational
AWS lambda-us-east-2 Operational
AWS lambda-us-east-1 Operational
AWS lambda-us-west-1 Operational
AWS lambda-us-west-2 Operational
AWS rds-us-east-2 Operational
AWS rds-us-east-1 Operational
AWS rds-us-west-1 Operational
AWS rds-us-west-2 Operational
AWS sqs-us-east-1 Operational
AWS sqs-us-east-2 Operational
AWS sqs-us-west-1 Operational
AWS sqs-us-west-2 Operational
AWS sns-us-east-2 Operational
AWS sns-us-east-1 Operational
AWS sns-us-west-1 Operational
AWS sns-us-west-2 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Maintenance | 10/5 Oct 5, 2022 23:00 - Oct 6, 2022 00:00 EDT
On Wednesday, 10/5, we will be undergoing planned infrastructure maintenance for 1-hour beginning at 11:00pm ET. During this window, both the Electric Platform and our Real-Time Chat Support will be unavailable. Please ensure all necessary actions are taken prior to maintenance start time on this day.
Posted on Oct 03, 2022 - 10:19 EDT
Past Incidents
Oct 5, 2022

No incidents reported today.

Oct 4, 2022

No incidents reported.

Oct 3, 2022

No incidents reported.

Oct 2, 2022

No incidents reported.

Oct 1, 2022

No incidents reported.

Sep 30, 2022
Completed - The scheduled maintenance has been completed.
Sep 30, 02:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 00:00 EDT
Update - On September 30th, we will be undergoing planned maintenance between 12:00 AM - 2:00 AM ET. During this window, onboardings and offboardings will be unavailable in the Electric platform. Please ensure all necessary actions are taken prior to maintenance start time on this day, as any requests submitted during this window may be lost.
Sep 29, 11:45 EDT
Scheduled - On September 30th, we will be undergoing planned maintenance between 12:00 AM - 2:00 AM ET. During this window, onboardings and offboardings will be unavailable in the Electric platform. Please ensure all necessary actions are taken prior to maintenance start time on this day, as any requests submitted during this window may be lost.
Sep 30, 00:00 EDT
Sep 29, 2022

No incidents reported.

Sep 28, 2022

No incidents reported.

Sep 27, 2022

No incidents reported.

Sep 26, 2022
Completed - The scheduled maintenance has been completed.
Sep 26, 22:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 21:00 EDT
Update - Beginning Monday, 9/26/22, we will be undergoing planned Jamf server maintenance between 9:00 PM - 10:00 PM ET, every evening until 9/30/22. During this window, Self-Service, Device Enrollment, and Reporting may be unavailable. Please ensure all necessary actions are taken prior to maintenance start time on each day.
Sep 26, 10:43 EDT
Scheduled - Beginning Monday, 9/26/22, we will be undergoing planned Jamf server maintenance between 9:00 PM - 10:00 PM ET, every evening until 9/30/22. During this window, Self-Service, Device Enrollment, and Reporting may be unavailable. Please ensure all necessary actions are taken prior to maintenance start time on each day.
Sep 26, 10:42 EDT
Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022

No incidents reported.

Sep 22, 2022
Completed - The scheduled maintenance has been completed.
Sep 22, 19:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 18:00 EDT
Scheduled - We will be undergoing scheduled maintenance to internal infrastructure on September 22, 2022 from approximately 6:00 PM to 7:00 PM ET. During this maintenance window all systems should be operational. Any unexpected service interruptions will be communicated via our Status Page.
Sep 20, 15:55 EDT
Sep 21, 2022
Resolved - Electric has received word from Malwarebytes that they have resolved the issue and web browsing should return to normal shortly.

Electric will continue to monitor the situation.

Sep 21, 11:59 EDT
Monitoring - Electric has identified an issue where Malwarebytes is flagging trusted internal and external sites (such as Google) as malware. Electric is working with our partners at Malwarebytes on a timeline for a resolution.

Electric is monitoring the situation and will provide updates as they develop.

Sep 21, 11:19 EDT