Electric Status

All Systems Operational

Electric Services Operational

Device Management Operational

Service Desk Correspondence Operational

Onboarding and Offboarding Operational

Reporting Operational

Managed Applications Operational

Third-Party Applications Operational

Slack Apps/Integrations Operational

Slack Apps/Integrations/APIs Operational

Slack Posts/Files Operational

Slack Messaging Operational

Slack Login/SSO Operational

Google Apps Gmail Operational

Google Apps Drive Operational

AWS lambda-us-east-2 Operational

AWS lambda-us-east-1 Operational

AWS lambda-us-west-1 Operational

AWS lambda-us-west-2 Operational

AWS rds-us-east-2 Operational

AWS rds-us-east-1 Operational

AWS rds-us-west-1 Operational

AWS rds-us-west-2 Operational

AWS sqs-us-east-1 Operational

AWS sqs-us-east-2 Operational

AWS sqs-us-west-1 Operational

AWS sqs-us-west-2 Operational

AWS sns-us-east-2 Operational

AWS sns-us-east-1 Operational

AWS sns-us-west-1 Operational

AWS sns-us-west-2 Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Scheduled Maintenance | 10/5 Oct 5, 2022 23:00 - Oct 6, 2022 00:00 EDT

On Wednesday, 10/5, we will be undergoing planned infrastructure maintenance for 1-hour beginning at 11:00pm ET. During this window, both the Electric Platform and our Real-Time Chat Support will be unavailable. Please ensure all necessary actions are taken prior to maintenance start time on this day.
Posted on Oct 03, 2022 - 10:19 EDT

Past Incidents

Oct 5, 2022

No incidents reported today.

Oct 4, 2022

No incidents reported.

Oct 3, 2022

No incidents reported.

Oct 2, 2022

No incidents reported.

Oct 1, 2022

No incidents reported.

Sep 30, 2022

Scheduled Maintenance | September 30th, 12:00am ET

Completed - The scheduled maintenance has been completed.
Sep 30, 02:01 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 00:00 EDT

Update - On September 30th, we will be undergoing planned maintenance between 12:00 AM - 2:00 AM ET. During this window, onboardings and offboardings will be unavailable in the Electric platform. Please ensure all necessary actions are taken prior to maintenance start time on this day, as any requests submitted during this window may be lost.
Sep 29, 11:45 EDT

Scheduled - On September 30th, we will be undergoing planned maintenance between 12:00 AM - 2:00 AM ET. During this window, onboardings and offboardings will be unavailable in the Electric platform. Please ensure all necessary actions are taken prior to maintenance start time on this day, as any requests submitted during this window may be lost.
Sep 30, 00:00 EDT

Sep 29, 2022

No incidents reported.

Sep 28, 2022

No incidents reported.

Sep 27, 2022

No incidents reported.

Sep 26, 2022

Scheduled Maintenance | 9/26 - 9/30

Completed - The scheduled maintenance has been completed.
Sep 26, 22:01 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 21:00 EDT

Update - Beginning Monday, 9/26/22, we will be undergoing planned Jamf server maintenance between 9:00 PM - 10:00 PM ET, every evening until 9/30/22. During this window, Self-Service, Device Enrollment, and Reporting may be unavailable. Please ensure all necessary actions are taken prior to maintenance start time on each day.
Sep 26, 10:43 EDT

Scheduled - Beginning Monday, 9/26/22, we will be undergoing planned Jamf server maintenance between 9:00 PM - 10:00 PM ET, every evening until 9/30/22. During this window, Self-Service, Device Enrollment, and Reporting may be unavailable. Please ensure all necessary actions are taken prior to maintenance start time on each day.
Sep 26, 10:42 EDT

Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022

No incidents reported.

Sep 22, 2022

Scheduled Maintenance | Electric 9/22/22

Completed - The scheduled maintenance has been completed.
Sep 22, 19:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 18:00 EDT

Scheduled - We will be undergoing scheduled maintenance to internal infrastructure on September 22, 2022 from approximately 6:00 PM to 7:00 PM ET. During this maintenance window all systems should be operational. Any unexpected service interruptions will be communicated via our Status Page.
Sep 20, 15:55 EDT

Sep 21, 2022

Malwarebytes Blocking Access to Trusted Sites

Resolved - Electric has received word from Malwarebytes that they have resolved the issue and web browsing should return to normal shortly.

Electric will continue to monitor the situation.
Sep 21, 11:59 EDT

Monitoring - Electric has identified an issue where Malwarebytes is flagging trusted internal and external sites (such as Google) as malware. Electric is working with our partners at Malwarebytes on a timeline for a resolution.

Electric is monitoring the situation and will provide updates as they develop.
Sep 21, 11:19 EDT