All Systems Operational

Uptime over the past 90 days. View historical uptime.
Electric IT Hub Operational
90 days ago
100.0 % uptime
Today
Hardware Procurement Operational
90 days ago
100.0 % uptime
Today
AI-Powered Support Operational
90 days ago
100.0 % uptime
Today
Device Management Operational
90 days ago
100.0 % uptime
Today
Marketplace Apps Operational
90 days ago
100.0 % uptime
Today
Harmony Email Security Operational
90 days ago
100.0 % uptime
Today
DropSuite Operational
90 days ago
100.0 % uptime
Today
ThreatDown Operational
90 days ago
100.0 % uptime
Today
Perimeter81 VPN Operational
90 days ago
100.0 % uptime
Today
Breach Secure Now Operational
90 days ago
100.0 % uptime
Today
Drata Operational
90 days ago
100.0 % uptime
Today
Keeper Status Page Keeper Desktop App Operational
Keeper Status Page Keeper iOS Operational
Keeper Status Page Keeper Android Operational
Keeper Status Page Keeper Browser Extensions Operational
Keeper Status Page Keeper Web Vault (US) Operational
Keeper Status Page Keeper Admin Console (US) Operational
Platform Operational
AWS ec2-us-east-1 Operational
AWS lambda-us-east-1 Operational
AWS sqs-us-east-1 Operational
AWS sns-us-east-1 Operational
AWS rds-us-east-1 Operational
Auth0 User Authentication Operational
Auth0 Multi-factor Authentication Operational
Auth0 Machine to Machine Authentication Operational
LaunchDarkly Flag targeting Operational
LaunchDarkly SDKs Operational
LaunchDarkly Client-side streaming API Operational
LaunchDarkly Server-side streaming API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 3, 2025

No incidents reported today.

Sep 2, 2025

No incidents reported.

Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.

Aug 29, 2025

No incidents reported.

Aug 28, 2025
Desktop App Login Errors
Resolved - The exact causes of the issue have been identified; please reach out to Product Support if you are experiencing any issues.
Aug 28, 12:18 EDT
Investigating - We are currently experiencing login issues with our desktop application. Users may be unable to sign in at this time or it may appear to be in a loop.

Current Status: Our engineering team has been notified and is actively investigating the cause of this issue. We are working to restore full functionality as quickly as possible.

Workarounds: While we resolve this issue, you can continue to access your IT Hub account through our web application which is operating normally.

If you need to deploy the MDM agent we provide ASAP, please let us know and we can coordinate access to the MDM agent outside of the desktop app.

If you need to assign your device to your employees, please use the manual flow from the Asset profile (actions > edit > assign device)
If you need to access helpful links, please do so in the web application.

Next Update: We will provide another update as soon as we have more information about the resolution timeline.
Aug 27, 18:26 EDT
Aug 27, 2025
Aug 26, 2025

No incidents reported.

Aug 25, 2025

No incidents reported.

Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

Aug 22, 2025

No incidents reported.

Aug 21, 2025
MDM Service Degradation
Resolved - This incident has been resolved.
Aug 21, 16:14 EDT
Monitoring - Our mobile device management partner is experiencing a moderate failure rate when processing requests. This may cause some actions to fail. Non-exhaustive list of MDM actions impacted: locking, wiping, unenrolling a device, configuring MDM Apple certificates, creating a new organization. Users may experience errors while fetching MDM-related information in device pages.
Aug 21, 15:02 EDT
Aug 20, 2025

No incidents reported.

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